Verizon Business announced a strategic global partnership making HCLTech its primary Managed Network Services (MNS) collaborator in all networking deployments for global enterprise customers, bringing together two enterprise networking companies. The companies say the partnership combines Verizon’s networking power, solutioning, and scale with HCLTech’s Managed Service capabilities to usher in a new era of large-scale wireline service delivery for enterprise customers.
Verizon Business said it will continue to handle all customer acquisition, sales, solutioning, and overall planning and development with its customers. HCLTech will lead post-sale implementation and ongoing support. To execute the balance of responsibilities at enterprise scale, a group of Verizon Business Global Customer Operations staff will transition to HCLTech.
“HCLTech is a widely recognized industry leader for Managed Network Services, and with their IT service expertise and ongoing support of our enterprise networking deployments, Verizon Business can modernize our service delivery and simultaneously heighten our focus on helping customers incorporate next-generation technology like 5G, SD-WAN and SASE into their operations and their own customer offerings,” said Kyle Malady, CEO, Verizon Business. “IT/OT convergence is the future of data-centric business operations, and with the fast-accelerating pace of digitalization, customers need a well-coordinated delivery framework to realize that future.”
