Year after year, in survey after survey, consumers overwhelmingly prefer self-service options over calling, chatting or face-to-face interaction with a business. These preferences grew with the pandemic, especially among Zoomers (Gen Z) and Millenials, who say they are using help centers, knowledge bases and FAQs more frequently than before COVID-19. […]
Month: July 2022
The Women of NATE announced they will hold a one-hour Zoom meeting on July 19, 2022, at 2 p.m. CDT to talk about “Work/Life/You Balance.” This session will be hosted by WON Committee Member Jeanne Piercey of Tower Engineering Professionals, Inc. Canada and Alisa Reed of Valmont Site Pro 1. To […]
Greetings from Fraser, Colorado – the forever home of Byers Peak. We have enjoyed the shortened Fourth of July holiday week at 9,000 feet. The scenes never get old. This week, after a brief market commentary/ earnings preview, we will chronicle the many telecom/ technology successes from the last recession and […]
The USDA is seeking a waiver of the “Buy American” provision of the Infrastructure Law. It says the provision could delay several rural infrastructure projects, including construction and broadband deployment. The USDA seeks six months of extra time (to October 2023) for its ReConnect program, specifically for iron/steel, manufactured products […]
Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on those sepia-tinted shades, set the date for #TBT and enjoy the memories! Text messaging surges The text messaging industry in […]
Justly credited as being one of the most American Americans to ever walk on this planet, Benjamin Franklin had an eye for invention, creativity, irreverence of the status quo and love of challenging the unknown. He would have been fascinated by the wireless industry and, no doubt, given time, would […]
umlaut CEO touts the ‘perfect test environment’ German test and analytics company Umlaut has begun operating a private 5G Standalone Open RAN network, aimed at providing companies a place to test private 5G solutions without having to build their own private network or purchase spectrum to do so. The 5G […]
Our Category 12 Hotspot Router Bundle – NEXS2GO with Quectel EM12G Modem is all you need to assemble a complete functioning cellular hotspot router using the high performance Quectel Wireless, Category 12, EM12G LTE-A wireless cellular modem together with the WiFiX NEXS2GO router. Assembly is included The Wireless Haven has […]